All orders will take 2-3 days for processing, and 5-10 days for shipping via USPS. Tracking information will be emailed to the customer when it has shipped. However, during sales/promotions/holidays, processing and shipping time may take a little longer.
Order Delay Disclaimer
Zenwick Co. is not responsible for delays in shipment caused by holidays, weather conditions, natural disasters, or mail-carriers.
We accept returns that are requested 15 days of when your order was delivered, as long as you ship the products back to us in the condition it arrived. Please email 'firstname.lastname@example.org' to initiate the return process.
We offer full refunds for faulty/damaged products that are requested within 15 days of when the order was delivered to you. Please email 'email@example.com' to initiate the refund process, and included photos of the damage.
Only regular priced items may be returned, unfortunately sale items cannot be returned.